When can I expect a response to my inquiries when I leave a voicemail or email HOA@willowsford.com?
The Association's regular business hours are Monday through Friday from 9 AM to 5 PM; phone calls and emails will generally be returned within 24 business hours; inquiries that require more research or collaboration between different departments may take up to 48 business hours to receive a response. A team of part-time staff members are available on-site and over the phone on Saturdays and Sundays, but they do not monitor the HOA email. If you send an email or leave a voicemail Friday evening or over the weekend, you will receive a response the following Monday or Tuesday at the latest.
Who publishes our magazine?
Willowsford has partnered with N2, who currently publishes Front Porch Living at no cost to residents. More details to come in the next edition of Front Porch Living and WillowsfordLife.
Are HOA Board members paid?
No, the Board of Directors is made up of resident volunteers elected by Members of the Willowsford Community. For more information on their roles, visit the Board Room section of WillowsfordLife.com.
Do resident assessments pay for the Culinary Director?
No, the Culinary Director for Willowsford Kitchen is a contracted vendor and is not paid with Association assessments. The registration fees to attend culinary classes or events pay for the Culinary Director's services, related staff, supplies, and food.
How are Community Standards enforced throughout the community?
Our Community Standards Team conducts weekly curb appeal inspections, complaint-based inspections, and biennial comprehensive lot inventory inspections. During curb appeal inspections, the Community Standards Administrator notes items such as lawn maintenance, trash can storage, signage, and other items visible from the front of the home. Comprehensive inspections involve a more thorough inspection of all sides of the property. During a comprehensive inspection, the Community Standards Administrator inventories any modifications that may not follow the Property Maintenance and Design Standards.
Does the HOA or Conservancy own the property next to my house?
The HOA team receives frequent inquiries from residents asking about the land adjacent to their home. To help identify if it's HOA or Conservancy land, we encourage you to use this property search tool: Loudoun County - Property Address Search. When in the map view, parcel ownership is viewable by right clicking on any parcel.
Which trails are maintained by the HOA and which trails are maintained by the Conservancy?
The 40+ miles of trails throughout Willowsford are separated into two groups for maintenance purposes. The HOA maintained trails consist of asphalt trails and concrete sidewalks. Conservancy trails consist of naturalized materials, mowed grass, stone, and other natural surfaces.
Both trail systems have foot bridges that can be distinguished in ownership by the trail material on either end.
Why do we have brush hog areas in the community?
The HOA covers approximately 2,000 acres of land. Common areas and open spaces are maintained by the HOA or the Conservancy. These open spaces consist of three general types of land: common areas, tree save areas, and meadows.
Common areas are areas regularly maintained. Tree save areas are left to grow and function as small pockets of forest environment for wildlife. Meadows, or brush hog areas, are left to grow to provide habitat for local vegetation and wildlife. In the case of meadows, there are many reasons these areas are left to grow, particularly as a means to have as minimal adverse impact on the natural environment in the community as possible.
Recently the HOA teamed up with the Conservancy to start brush hogging meadows only once per season to allow wildflowers and grasses the ability to grow and help the community look beautiful. Another benefit to brush hogging once a year is to help the local wildlife that uses these fields from later March through September. During this time birds, mammals, reptiles, and insects utilize these areas for nesting, food gathering, and shelter.
Common areas, trees save areas, and meadows are not irrigated and are meant to be left naturalized.
Why aren't there Spring/Fall annual flowers at the community entrances?
During the development of Willowsford, it was important to the Developer to limit the use of annual flowers and use perennial flowers throughout the community. This was to limit the impact on the environment by utilizing sustainable plants in the community. The Developer chose to use flowers and plants that would come back year after year to beautify the community while also providing drought resistant plants. The plants that were chosen are also good for the local pollinators and are resistant to becoming deer salad (as much as they can be). The HOA has tried to keep up with this vision and will continue to do so to have a positive impact on the environment.
Are the amenities available to non-residents for private parties?
No, Willowsford is a private community with amenity usage exclusive to Willowsford residents only.
I have an idea for a project for the community, where can I submit my recommendation?
The Community Voice page on WillowsfordLife.com is where residents can propose ideas for capital improvement projects, such as a new amenity, plan to improve an existing amenity, or a landscape/hardscape enhancement, to name a few examples. This is separate from maintenance issues. Once an idea has been submitted, residents can vote and comment on each or submit a new one. If you have a suggestion, please review the existing suggestions to ensure ideas are not duplicated and you can support an existing idea.
Because there are limited funds collected and set aside for capital improvements each year, a long-term challenge will be determining a fair means to select the actual improvement projects to complete. Community Voice is meant to help solicit ideas and feedback from the community. The Board regularly reviews ideas submitted during scheduled Board meetings.